bLink APP (Coming Soon)
bLink® App provides the following features to your patient's mobile device:
- APPOINTMENT REMINDERS & NOTIFICATIONS
- FINANCIAL TRANSACTION NOTIFICATIONS
- PATIENT EDUCATION NOTIFICATIONS
- BEACON NOTIFICATIONS
- CHECK-IN 4 CHARITY LINK
(Currently only available with Cloud 9 users)
NEW bLINK BEACON TECHNOLOGYbLink Beacons is a new technology that automatically detects when each of your patients arrives for his or her appointment at your office and sends a text with any desired message specific to any appointment type. This new technology allows the bLink App to understand the patient’s physical location and automatically submit custom text message notifications.
APPOINTMENT NOTIFICATIONSbLink Pro feature a wide variety of text and email messages based on appointment type…all driven by your management software. The bLink app is a repository of text and email messages making it simple and convenient for your patients to store and reference any past messaging including appointment reminders, financial information and clinical information.
APPOINTMENT CONFIRMATIONSOnce a patient receives an appointment reminder via text and or mail that notification is resident on the bLink App. Patients can then simply click the Confirm button to confirm their appointment.
MASS MESSAGINGAlong with the various other messaging features in bLink Pro…Mass Messaging can be activated to push notifications such as “closing due to bad weather” or “Doctor illness”.
APPOINTMENT CANCELATION NOTIFICATIONSAny scheduled appointment can be cancelled by the patient as desired. Keep in mind that each of the bLink App Features can be activated as desired so if you don’t want the Appointment Cancellation utilized by patients…simple deactivate it in ANDI.
PATIENT EDUCATIONThe bLink Pro Patient Education feature allows our bLink Pro users to sync any of our 30 patient education videos to any appointment type. Now those videos can also be captured in the bLink App.
REFER A FRIENDRefer a friend is a convenient feature that allows your patients to instantly refer a friend to your practice. A button is located in the app that generates an email that goes directly to your inbox with the referred patients email, phone number and any basic demographic information. From there a staff member can call or email the referred patient to schedule an appointment.
REWARDS HUB LINKA link to log into the patient’s Rewards Hub account is also available. Patients can check their points and balances.
PAYMENT PROCESSINGPayment information is captured in the new bLink App as well. Patinets can look-up their account balances and make payments. Just as in bLink Pro, the bLink App requires a payment processor.
LINK TO SOCIAL MEDIALinks to Facebook and Instagram are readily available in the App.
BLOG LINKA link to the practice blog is also available to provide your patients with the most current information on your practice.
HOW bLINK BEACONING TECHNOLOGY WORKS
bLINK APP BEACONING FLOWCHART
THE APP INSTALLATION PROCESS
The App is a free download for your patients. Your patients simply enter the required information, including their mobile phone number, at your website. A link to the App store will be sent to their email address. It is that easy. Once they activate the App, they will begin to receive appointment reminders, payment notifications and patient education videos as desired.